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Knowledge Base

Talent support

Talent support

Support articles for Emerging Talent. Emerging Talent are those looking to for a job.

Getting started

How do I create my profile?

How do I complete my onboarding activities?

How do I use Strengthscope?

How long will it take for me to complete the onboarding activites?

What are the onboarding activities?

How many work based activities do I have to complete?

Will I receive feedback from the work based activities?

Do employers see results from the onboarding activities?

Technical Requirements

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Account

Password reset assistance

How do I delete my account

I'm having trouble verifying my account

Troubleshooting

I have an issue with my Skills Assessment Lab

I encountered technical issues when completing the activities and I lost access – will my work be saved?

Support

Technical issues with our website

What can I expect from the Day One support team?

FAQs

What is the Day One platform and how does it work? 

Is it fee to use the platform? 

How can I make my profile stand out to talent seekers? 

 Is my personal information secure on the platform? 

What information should I include in my profile? 

What type of jobs are on offer?

How does Day One ensure fair and unbiased matching? 

 What should I include in my list of achievements? 

How do I set my career preferences? 

Who can sign up on the Day One platform? 

Is my data shared with third parties?

Are all opportunities in the UK?

What is the purpose of the Values page? 

How do I use the Essence page? 

How long between onboarding and matching with a role?

 How do I connect with talent seekers? 

 What is the Onboarding Program on the Day One platform? 

 What is involved in the 'Getting to know you on Day One' virtual interview? 

 Can I retake the virtual interview if I'm not satisfied? 

 What is the productivity work-based activity? 

 Can I retake the productivity work-based activity? 

I've been matched, how do I apply to the role?

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