Is the software not recognising your speech?
Have you received either of the following messages?
Interview Failed: Speech has not been detected
SpeechSDK not found
There are a couple of reasons why this might happen but we know how to resolve it!
1) You have an ad-blocker activated. This can interfere with the software. Try de-activating the ad-blocker. You can re-enable it after you have done the activity
2) You have web extensions added to your browser that are preventing the software from working. Try a different browser. We find that Microsoft Edge often works best.
3) Clear your cache and cookies
If you still have issues after doing all the above, please get in touch and let us know so we can look into it for you.