My computer shut down and I didn't get to complete the Productivity activity but it now marked as 'completed'

You were unable to complete the Day One Productivity Activity but it is marked as complete

Ooops. Sorry, its frustrating when things don't always run smoothly...

The lab should save your progress - but if you leave within the first 15 mins of starting, the lab may reset and you will have to start again. You have 7 days to resume the lab. 

Sometimes, if you have exited the Lab after achieving the minimum pass mark (80%) it can mark as complete. 

If you were unable to complete the activity but it has marked you as complete, please email us at customerservice@dayonework.com and we will reset the lab for you

To enable us to locate the correct account, please email from the account you used to set up your Day One account