My account wont load - what can I do?

Are you having trouble loading the dashboard? T

Oh no! Sometimes things don't always run smoothly. But luckily, this is often an issue that can solved quickly

If you are logged in and the page is not loading, try these simple steps:

1) Log Out

2) Clear all cache

3) Log back in

Try the above on Edge or Chrome (Try both if the problem persists)

 

Which kind of device are you using?

The platform runs best on a Laptop or PC. Mobile and tablet optimization isn't quite ready yet. We are working on it though, so will let you know when this is possible.

 

Other common causes:

If you are using a VPN, disconnecting from this can help

Ad-blockers can prevent some parts of our site from working properly. Pause or remove these

 

If this doesn't work, get in touch with us and we can see if we can diagnose the issue for you