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Talent support
Support articles for Talent. Talent are those looking to for a job.
Getting started
- How do I create my profile?
- How long will it take for me to complete the onboarding activites?
- How do I complete my onboarding activities?
- How do I use Strengthscope?
- What are the onboarding activities?
- How many work based activities do I have to complete?
- Will I receive feedback from the work based activities?
- Do employers see results from the onboarding activities?
- Technical Requirements
- Why do I have to complete the onboarding activities?
- How do I sign up?
- What happens after I complete my onboarding?
- How can I update my profile?
Job Opportunities
Account
Troubleshooting
- I signed up to a Talent Seeker (Employer) account but I need a Talent account. Can you help?
- I have an issue with my Skills Assessment Lab
- I encountered technical issues when completing the activities and I lost access – will my work be saved?
- Your "token has expired"? Don’t worry - here’s what to do!
- The Skills Lab is asking for a product key
- My Getting to know you on Day One Assessment isn't loading
- Interview: Speech is not detected
- Black screen when trying to re-launch a saved lab
- Coming Soon / Register your Interest
- My StrengthScope Assessment does not load when I click Launch Test
- I updated my profile but my details didn't save
- My computer shut down and I didn't get to complete the Productivity activity but it now marked as 'completed'
- Productivity Activity is NOT showing as complete
Support
FAQs
- What is Day One and How does it work
- How does Day One ensure fair and unbiased matching?
- Who can sign up on the Day One platform?
- Is it free to use the platform?
- Why does my account need a Company Name?
- What type of jobs are on offer?
- How can I make my profile stand out to employers?
- What information should I include in my profile?
- What should I include in my list of achievements?
- How do I set my career preferences?
- Are all opportunities in the UK?
- What is the purpose of the Values page?
- How do I use the Essence page?
- How long between onboarding and matching with a role?
- What is the Onboarding Program on the Day One platform?
- What is involved in the 'Getting to know you on Day One' virtual interview?
- Can I retake the virtual interview if I'm not satisfied?
- What is the productivity work-based activity?
- Can I retake the productivity work-based activity?
- Is my personal information secure on the platform?
- Is my data shared with third parties?
- How to stay in touch
- How do I apply for a role?
- My account wont load - what can I do?